Contact Us

Our team is here for you.

Response Hours

Sun–Thu · 9:00–18:00

Location

Tel Aviv, Israel

Registered users? You can send support requests and chat with our advanced AI assistant directly from inside the system.

Frequently Asked Questions

Quick answers to the most common questions.

01How do I start using the platform?

Click "Register", choose your user type and fill in the details. The process takes less than 5 minutes.

02How do payments work?

The platform fee is collected automatically, and businesses pay creators based on the sales generated through the system.

03How do I connect my Shopify store?

During signup, businesses install the official WinWin Shop app from the Shopify App Store — the store then syncs with the system automatically.

04How do I track my performance?

The dashboard shows everything in real time: sales, commissions and earnings.

05Is my information secure?

Yes. We use advanced encryption and industry-leading security practices.

06How do I contact support?

Registered users can send requests from within the system, or reach us by phone or email.